Domino's Pizza

Trianna Johnson 5 months ago

Horrifying, Unsafe, and Completely Unacceptable – Corporate Needs to Investigate Immediately This location should honestly be shut down until serious corrective action is taken. We placed a delivery order and waited… and waited… and waited. After nearly TWO HOURS with zero communication, we realized something was wrong. It eventually became clear that the delivery driver had our pizzas sitting in his car while he went on personal time. No call. No update. No explanation. No apology. Nothing. Concerned about our food and our money, we drove to the store ourselves. What we walked into was even worse. The doors were locked at 10:30 PM despite the store still being listed as open. Inside, staff were standing around while customers were being ignored. The so-called manager appeared more interested in flirting with a male employee than managing the store, addressing the delivery disaster, or helping customers. While waiting inside, we witnessed: • Employees handling food with bare hands • No gloves in sight • A worker sliding his backside across food-prep surfaces to move through the kitchen • Zero urgency, zero professionalism, zero hygiene awareness This is not just bad service — this is active food safety negligence. When we asked about our order, nobody could give a straight answer. No one took ownership. No one showed concern. No one apologized sincerely. It felt like we were inconveniencing THEM for wanting the food we paid for. Let me be extremely clear: If a driver disappears with food for two hours, that food is compromised. Temperature control is gone. Safety standards are broken. That alone should trigger an automatic remake and incident report. Instead, this store treated it like it was normal. This location displays: • Failure of management • Failure of training • Failure of hygiene standards • Failure of customer service • Failure of basic accountability I strongly encourage Domino’s corporate to review security footage, delivery logs, and time stamps for this store on the night of our order. The truth will be obvious. Customers should not have to chase down their own delivery, investigate a missing driver, or beg employees to care. We did not receive safe food. We did not receive professional service. We did not receive honesty or accountability. This is easily the worst Domino’s experience I have ever had, and I will never return to this location. Anyone considering ordering from here should seriously reconsider unless they’re comfortable with unsanitary food handling and complete operational chaos. Corporate: This store is a liability to your brand.

Ligocox 2 months ago

Pizza is good, but I just went to pick up my pizza, I did the payment with cash, I don't know I that bothered the (blue eyes) male staff that was in the cashier, because when he gave me the change he just threw it in the pizza box instead give me in my hand, I mean I always give the money in the person's hand for respect. It was the first time going to this Domino's location, and I didn't see the reviews, it's all true, don't come here, I'm not going to come back

Courtney T 2 years ago

I got delivery on March 6th my pizza was so burnt and just thrown in the box that the crust was just crumbled it was inedible. I called the store and was placed on hold for 15 minutes. I then got my husband to try calling and they wouldn't answer the phone. I decided to drive to the store and when I got there it was dead they were just standing around. They were blaring rap music and didn't even seem to care that the order was wrong or burnt. After speaking to the manager he said he'd make another one for me. I noticed he never washed his hands nor did he put on gloves while making my pizza and he was touching the trash can and all other surfaces. It was very unsanitary of him to be making pizza while touching everything else and not washing his hands. I ordered delivery because I didn't want to have to drive to the store, but to no avail I still had to drive to the store to get my matter fixed. And it seems to be a normal occurrence with this location as I am seeing on other reviews. I would just be mindful of your pizzas before you leave or when they are getting delivered. I have now gotten home with the new pizza and it's wrong it has onions on it and I hate onions so again I guess this one will go in the trash and I shall have a sandwich for dinner which I guess I should have just had in the first place before wasting my money here. Ugh now I'm even more mad 😠 On top of this they responded to my review so I emailed them and they have yet to respond to me or call me like they said they would. Seems like they don't care at all maybe domino's corporations needs to see how this owner and store handle things.

Mohammed Faraj 5 months ago

Poor service. Ordered on the app and arrived 20minutes after ordering and informed staff of my order. Waited in the store for 45minutes for them to tell me they didn’t start the order. After waiting for over a hour I requested and was issued a refund.

G 4 years ago

The tracker is never right but the worst thing is that they don't advertise the National coupons. Every dominoes has a 7.99, large, 2-topping carryout special. But you won't find it in the app. And if you order over the phone, they won't tell you it's available unless you ask. Other restaurants/fast food places, if they have a special, automatically applies the coupon. It's not illegal but it's definitely dishonest.