Domino's Pizza

baebee78 11 months ago

Ordered a pizza and had it delivered to work, but upon opening the box I noticed a long piece of hair on the top of my pizza!!! Called the location and spoke to Emmanuel so we can find a resolution, however, he chose to place me on hold to see who had long hair. I had to tell him that placing me on hold made no sense since I have a pizza with hair on it and the process he chose wasn’t going to change that. He proceeded by saying that he could replace the pizza or give me credit for that pizza. I had to tell him that I wanted to full refund because of the way he handled the issue from the beginning. Happy I got a deal, but disappointed I got my pizza with hair on it!!!

S L “Sandi” Thompson 5 months ago

I placed an order via my online account this afternoon for dinner. Upon picking up inside the store, the gentleman pulled up my info, I paid and handed me the box. Assuming the garlic dip was inside. When opening the box for dinner, there was no dip. I called the Dallas Oaklawn store immediately and spoke to a Bryan. He was very non chalet and made excuses. This is very unacceptable! My order should have been double-checked and confirmed. Having to go back and forth with Bryan wasn't necessary. Upon review of the pizza, it was perfectly made but very dry and needed the dip. Without it, the pizza was a waste. Update: 01/30/25 It's been Overdue for a pizza. I ordered the $6.99 carryout special with extra meat and cheese, parmesan bites and garlic dips. I arrived at my pickup time and the older Hispanic gentleman was so friendly. He provided a good dipping recipe mix. My order was perfectly prepared, cooked perfect and tasted deeelish. No disappointment.. TY

Trent Brezovsky 3 months ago

This has been the best Dominos they always take their time with the food and the qualities always top-tier. All the people in the store are so friendly and nice and They’re having a good time. Shout out to Logan probably the best general manager I’ve ever seen.

Desiree Thomas a year ago

Ramon and his team were incredible!!! They were kind and professional and attended to our order with efficiency and made sure that we were taken care of. Literally the best Domino’s “in person” pick up order I’ve ever experienced and I don’t write reviews lightly. Great job team keep up the good work!

Jess Cruz 5 months ago

I placed a delivery order and it never arrived. I called and they lied, saying it was already outside my house. I went outside and they weren't there. I called again and they lied again, saying it was outside my house, so I had to go pick it up myself at the restaurant, even though I had already paid for delivery. When I arrived to pick it up, the employees were eating, and my order had never been delivered. When I finally got my order, the pizza was cold and salty, and they didn't refund me the delivery fee.