Papa Johns Pizza

Subhajit Bag a month ago

Papa John’s on 10th Street is a convenient late-night option for Georgia Tech students and people around Midtown. The location is easy to access, and orders are usually prepared pretty fast even during busy hours. The pizza quality is consistent with what you expect from Papa John’s, especially if you like their garlic sauce and thicker crust style. Good place for quick takeout, group orders, or grabbing food after classes or late-night study sessions. Staff has generally been friendly, and online ordering is straightforward. Delivery times can get slower during weekends or game days, but that’s pretty normal for the area. Overall, a reliable spot if you want affordable pizza near campus without going too far.

Vaithianathan Devarajan 6 months ago

Placed an pick-up order online, when going for a travel from Greyhound bus station. It was easy and timing was perfect. The order was ready for pickup when I reached the store and quickly collected on the way. I ordered a Veg Cheese Sticks and used a voucher to claim the points accumulated through Dough points. The restaurant was clean and neat and is located in a calm area. The parking space was good and we find it easy to drive through.

Terica Williams 4 months ago

If I could give them zero stars I will, I ordered an ordered online and got a notification saying it was ready once I entered the store I was waiting an additional 35 minutes later only for them to tell me they misplaced my order. Somehow found the order and attempted to give me cold pizza.This store lacks plenty of miscommunication and no guidance on how to solve challenges with situations like this.

Kenar Bryant 2 months ago

Shout out to Sage! I called about my Uber Eats order after forgetting to request light sauce on my pizza. He provided excellent customer service over the phone, quickly resolved the issue, and made sure my order was prepared exactly how I wanted it. He’s a great addition to the team!

kathleen leonce a year ago

Date of Visit: 5/25/2025 Time: Approximately 10:00 PM – 10:37 PM Manager on Duty: Michael Hobbs I had an incredibly disappointing experience at this location. I arrived for a pickup order and waited over 30 minutes, which is unacceptable. When I first walked in, no one acknowledged me. After standing there for 7 minutes with no other customers in the store, I had to ask about my order, only to find out my pickup sticker hadn’t even been printed yet. No one apologized for the delay. When the food finally came out, it was completely unsatisfactory (see attached photo). I asked for a remake due to the poor condition of the order. At that point, the manager, who identified himself as Michael Hobbs, came over and took the box from me without a word and threw it in the garbage. Again, no apology, no effort to resolve the situation respectfully. When I asked for a remake, he instead offered a refund only, as though that would make up for the terrible service and wasted time. Words were exchanged—not aggressively, but out of sheer frustration over how badly this was handled. I have never experienced such poor customer service from someone claiming to be a direct manager. His behavior was unprofessional, dismissive, and lacking in any basic customer service training. I do not recommend this location. The way my concerns were handled was unacceptable, and I hope this feedback leads to proper staff training, especially at the management level.