Domino's Pizza

Jonathan Patino 2 weeks ago

I ordered a pizza from this location that was never delivered, yet my card was charged. For over an hour, I have been trapped in an incredibly frustrating customer service loop: The App's "Solution": I tried using the delivery notification in the app to report the missing food. After forcing me through a thousand questions, it gave me two options for my "concern": a free medium pizza or 20% off my next order. I haven't even received my initial pizza—how does offering a discount on a future order make any sense? How does paying for food and receiving nothing make any sense? The Bot: When I pushed past that, the bot simply told me someone would eventually contact me. The Phone Loop: Out of options, I called from a different phone number and pretended to place a new order. Unsurprisingly, someone answered in less than two minutes. But as soon as that representative transferred me to the store to fix my actual issue, I was left on hold for another 30 minutes. The customer service here is a joke, and they clearly only prioritize answering the phone when they think they are getting new money. At this point, I just want a full refund. I will never risk ordering from this location—or any other Domino's—ever again. SMH.

Chambliss Mccollum 7 months ago

DO NOT ORDER FROM HERE!! I ordered 2 large pizzas for delivery that took 2 hrs to arrive. Couldn’t track my order like they claim.so I came annd waited until the driver showed up to my house. Just to find out the driver ate half of my order. So now I’m back AGAIN !!

TeLisa Wiggins 10 months ago

This is my fault for going to pick up food, instead of cooking. Man look at this. When I say my children was pissed...... So I called the store to ask him if he could remake it after proving i purchased it... and told him how i didn't want a refund, and my 12 year old just wanted his pizza. ( hell i could have brought that dry pizza back if he asked, its still at home) The manager proceeds to get aggressive with his words, and super rude, acting like i lied about it, again after proving everything, and tried to belittle me.... So since I lied about that pizza sir. Here you go. ✌️

Margaret Gibson 4 months ago

If I could give a negative rating I would gladly not to the employees behavior however the food was subpar and to call it skimpy would be a compliment

Effy F 2 years ago

Don’t eat here unless you feel like wasting a bunch of money. I ate from this location twice since it’s the nearest to me. Big mistake. Second order was arguably worse than the first time. I gave them a 2nd chance. There won’t be an 3rd. Ordering anything other than pizza is a mistake. And if I could back in time, I wouldn’t order pizza either. The pizza was barely eatable. Pepperonis were burnt to a crisp. Literally peeled them off and just ate what little cheese was on the pizza. Garlic Parmesan bread bites were too burnt to eat, at all. Cinnamon ‘twists’ were just burnt clumps of what I assume is leftover dough. They weren’t even shaped like a twist. The only thing I enjoyed on both orders were the sodas. Shoutout to Coca cola company. This Domino’s should not even be in business. Or at least learn to bake and turn down the freakin’ oven. They’re cooking stuff at like 700 degrees. 😂