Domino's Pizza

Chelee Naude 5 months ago

I placed an online order for delivery and unfortunately received the wrong pizza. I called the store right away, and they told me they would replace it and send a new one out. After waiting 30 minutes with no delivery, I called again. The employee seemed confused, and the call ended abruptly. I called back and asked to speak with the manager to confirm whether my replacement was actually on the way. He told me it was. Another 30 minutes passed, and still nothing. Since the store is only about five minutes from my home, I decided to drive there myself. When I arrived, the employee apologized and said they would make another replacement pizza. After waiting again, they handed me the new pizza and apologized once more. This whole situation was incredibly frustrating. This wasn’t just a random dinner — it was supposed to be a small celebration for my 9‑year‑old son’s good grades, and I had just gotten home from a work trip. Instead of a simple, enjoyable evening, it turned into over an hour of confusion, delays, and multiple phone calls. I really hope the store improves communication and follow‑through, because this experience was extremely disappointing.

Kayzlee Taylor 6 months ago

Took 2.5 hours to even get them to leave the store for delivery and pizza was done 2 hours before they left. They also IGNORED our calls (3)!! Do not order from here I wish I could take my tip back I also had cash that I was going to give them but we definitely will not be doing that now!

Aniko Rivera 3 months ago

We ordered an 102.94 order at 8:59 pm yesterday 3/28/26. We called 3 times were on the phone for several minutes each time without anyone answering the phone. I drove to the store that was 5 min away arriving there at 10:22pm. I asked about the order said we ordered it at 9 and have received no updates through the tracking app and no one answered the phone. They didn't start the order until I asked. No apologies we're given and they didn't do anything to make it right. I left with my order at 10:45pm. I paid for a delivery charge of and gave a tip for an order I had to go get and have them start an 1 hour and 25 min later. I had to wait extra time because they forgot the philly cheese steak sandwich for the order. The lack of communication for delay on top of doing nothing to make the situation better, not even an apology, and paying extra fees for a delivery that never happened makes your company look unprofessional and will make you lose customers . The store had plenty of people in staff at least 5 that I counted and only other customers with basic orders there when I arrived.

Yaridia Guevara 7 months ago

The Girly working the packaging / checking station making sure the pizzas are good to go was so rude!!! Immediately assumed my order hadn’t gone through just by hearing my name. She didn’t even bother to let ME (the customer) explain that I had to replace the order due to the fact my app had timed out. Just kept on repeating that it hadn’t gone through a couple of times in front of everyone. The irony though was that she was packing my order in front of her 😂. I don’t know her name but she was very rude and doesn’t have customer service skills. I left two stars for the kind gentleman that gave me my order and was nice about the situation.

Virginia Rosales 2 months ago

The food is great but oh my goodness… every time I order online they mark it as ready and it takes an additional 10 minutes. This keeps happening and it needs to be fixed. I wait until my order is ready to leave my house to pickup so I don’t have to sit and wait for it but no matter what I always end up getting told it’s not ready after my dominos tracker says “ready for pickup.” So annoying.