Domino's Pizza

Aleksander Sjöstrand 5 months ago

Ordered a pizza for home delivery. 20 minutes after the estimated delivery time, I called the restaurant and was told they hadn’t found a driver yet and that I should wait at least 15 more minutes. About 30 minutes later, I called again and was told that a driver had picked up the order and was 15 minutes away. Another 20 minutes passed, and the Uber Eats app marked the order as delivered and charged me $27, despite the fact that nothing was delivered. I received no call, no message, and there was no driver or pizza outside. I even went downstairs to check. Marking an order as delivered when it clearly isn’t and still charge for it is unacceptable! Worst customer experience I've ever had!

Destiny B 2 months ago

You literally can’t make this up.. I placed my order at 8:03pm, they never showed up and we called at 9:30pm, and the lady said “give them 15 minutes”, they never showed up or called, I walked down to the hotel lobby at 9:46pm and the pizza is sitting there with a smashed box (they put the two liters on top) and the pizza was not paid for or anybody called and it was very cold and at that point an hour old+, an the hotel clerk said it had been sitting there for a while, at 10:13pm the driver called to collect the cash, and at 10:24pm she/he was non stop knocking trying to collect this cash for this hours old pizza that they never called me to come get. I just straight up didn’t answer the door. Nasty establishment honestly and they’re lucky I didn’t answer the door!

Brad Simon 2 years ago

Pizza took 1.5 hours to arrive, was almost cold. I ordered and PAID FOR EXTRA SAUCE AND EXTRA CHEESE. There was literally, I mean literally, NO SAUCE and barely any cheese. Some portions of the pizza had 0 cheese just dried up bread. It was awful. See attached pictures. I took pics of the side of the slices as well so you can see 0 sauce.

CP 97 a year ago

Delivery driver took 1.5 hrs and went to the wrong address but whatever. They also would not answer the phone. The cinnamon rolls were good and that was what I started with. No red flags. Then, I open up my bowl of pasta and cannot believe that it is about 1/3 filled up. The pasta wasn’t bad but they just straight up gave me less than half of what a serving should be. I thought maybe they just made a mistake or had a shortage, I’m excited for the pizza. The fact that they got my order wrong, pepperoni not sausage, wasn't the issue. I wouldn't have cared. But this pizza was COLD and OLD. It tasted badly and I still tried to eat it because I wanted to at least get my calories worth and not have to buy another dinner. But I had to stop eating it because I was genuinely concerned about how old it was and if they had just given me a leftover pizza (which falls in line with it not being what I ordered). What made it clear was that the pineapple wasn't yellow and juicy it was shriveled up and more greenish almost brown. And not in a ‘toasty’ way as if it was from being cooked, this was clearly just old. Overall, the worst pizza I’ve ever had, I feel sick now and regret forcing down a slice and a half. The 7-11 that I get a massive pizza from for like $7 and have the lowest expectations for is 10x better. Never again. Shut this franchise location down Domino's.

Alan Medina 3 months ago

If I could leave less than 1 star I would. Over 2 hours to get my order when initially it was supposed to be 1 hour. Costumer service lady was extremely rude and giving me an attitude when she should’ve been nicer to the client and trying find a solution. Instead, she told me to wait because they’re busy and hung up on me. PLEASE AVOID THIS DOMINOS AT ALL COST. IT is not worth your time and patience?