Domino's Pizza

Heather Lenhart 8 months ago

I do business with this particular Domino's frequently, as they are very close to my home. My review is based on this one-time experience ONLY. I placed a carry out order on Oct 23rd and included in that order was a house salad. My fiancé picked up the food and brought it home. When we opened the salad, it was brown and wilted. See attached photos. I called the store and a young man answered. I asked for a manager and he said "hold on, I will get HER". After a few minutes of radio silence, a young MAN gets on the phone and simply says "yeah". I asked if he was the manager and received the same response..."yeah". I asked his name and he gave it to me (I don't recall what his name was as he mumbled his way through the conversation) and I went on to explain the issue we had with the salad we were given. I asked for a refund on the salad and this "manager" said he couldn't do it over the phone and I had to come into the store to get a refund. No apology, just random mumbling on his end. His reasoning was that he would have to "refund the entire order, not just the salad" in order to refund it on our card. I was baffled at not being able to process a refund over the phone but complied and drove back to the store. There was a gentleman in line ahead of us and while assisting him, the "manager" asked me how he could help. I stated I was there for a refund on the salad and he proceeded to ignore the customer he was helping and give me cash back for the salad. In the middle of getting the cash for us, he asked if we had the salad. Coincidentally enough, I brought the salad with us (in the event he asked to see it). I told him I had it in our vehicle and would gladly give it back to him. We gave him the salad and he took a quick look at it and immediately threw it away. Again, no apology on his end. I am not even sure he was the manager - based off of our interaction with him.

Andy 2 months ago

The staff here is very friendly and quick. I have never had to wait in line here and they always have my pizzas ready to go when the app says they are ready. They are even careful to check for my blue cheese and make sure that my order is correct. The pizza is consistently good every time.

flokka1215 a year ago

FIRST OF ALL I CLEARLY PUT IN THE COMMENTS WHERE TO LEAVE MY PIZZA AND SPECIFIED DO NOT LEAVE IT ON THE GROUND LIKE LAST TIME FOR THE BUGS AND EVERYTHING ELSE THAT'S OUTSIDE AT NIGHT TO GET ON IT!.. I TOOK A PICTURE... IT WAS LEFT ON THE GROUND RIGHT NEXT TO THE TABLE! LIKE REALLY?! WE'RE NOT A FAMILY OF DOGS, WERE HUMAN BEINGS AND WHEN I CALLED TO SPEAK TO A "MANAGER" SOMEONE NAMED CAYDEN GOT ON THE PHONE TRYING TO TELL ME THEIR STANDARD FOR DELIVERY DRIVERS IS TO LEAVE THE FOOD ON THE GROUND... NOW HOW IS THAT EVEN PROFESSIONAL?! I TOLD HIM AS LONG AS I'VE BEEN ORDERING FROM THIS LOCATION AND IT'S BEEN OVER 10 YEARS, THEY DON'T PUT MY FOOD ON THE GROUND! YOU WOULDN'T PUT HOT FOOD ON THE GROUND AT YOUR MOM'S HOUSE DON'T PUT MINE ON THE GROUND! IT'S NOT SEALED GROCERIES IT'S EDIBLE FOOD! AND IN CARDBOARD BOXES! WHAT IF IT WAS RAINING?? THEN I'D HAVE WET BOXES OF FOOD ON THE GROUND?! THAT MAKES NO SENSE WHATSOEVER.. HE OFFERED TO EITHER REFUND ME OR MAKE THE PIZZAS OVER.. I TOLD HIM HE CAN COME GET THE PIZZA OFF THE GROUND AND BRING NEW PIZZAS AND DON'T SEND THE SAME PERSON WHO OBVIOUSLY CAN'T READ OR FOLLOW DIRECTIONS BACK TO MY HOUSE!... THE LIGHT WAS ON AND THE TABLE WAS RIGHT IN FRONT OF MY DOOR.. THEY DIDN'T RING THE DOORBELL & SAT THE PIZZA ON THE GROUND NEXT TO IT THOUGH BECAUSE IT'S "STANDARD".. YEAH OKAY.. I SAID WELL I'LL BE REPORTING THIS TO REGIONAL.. HE SAID IT'S CORPORATE, WITH A LIL ATTITUDE... TRUE! I SAID DON'T WORRY THEY'LL HEAR FROM ME AS WELL.. DON'T GET SMART BECAUSE THIS IS NOT WHAT YOU WANT SIR! I WAS VERY CLEAR AND USED A $22 COUPON AND PAID $31 DOLLARS FOR MY FOOD TO BE OUT ON THE FILTHY GROUND.. IT'S THIS REALLY WHAT YOU'RE ASKING FOR ON A FRIDAY NIGHT?! I'LL BE WAITING FOR MY DELIVERY AT THE DOOR. **SIDE NOTE.. THEY NEVER CUT THE PIZZA ALL THE WAY.. ... UPDATE: BRYCE JUST BROUGHT THE REPLACEMENT PIZZAS AND HANDED IT TO ME LIKE A HUMAN BEING NOT LIKE WE'RE SOME ANIMALS.. THANK YOU BRYCE! 💯

robby fernandez 4 months ago

Our neighborhood dominos we love this one, we order from here multiple times a month and EVERY SINGLE TIME the crew makes the FREAKIN best crispiest, hot and delicious pizzas and bread bites. We LOVE EVERYONE AT THOS LOCATION especially Matthew ❤️ keep rocking and slanging them wonderful cheesy pies out - Big Mike From Da Bronx

Melissa Young 5 months ago

I’ve ordered a few times from this location and every single time my food and delivery driver has been great! Pizza cooked perfectly, quick service, and friendly delivery drivers!