Domino's Pizza

Stephanie Hernandez 6 months ago

Was vacationing in DC. Decided to order Pizza from Domino's and was very disappointed on what I received. We ordered four boxes of pizza plus drinks. All the pizza sucked, but this was the worst. I asked for a sausage pizza with extra sausage. This is what I got.

P&K USA a year ago

We ordered from Domino’s online and it arrived an hour late, with the incorrect order: 🍕 14” Meatzza on hand-tossed dough = $20.98 ❌ Philly Steak Sandwich = $7.99 (not received) 🍝 5-Cheese Mac & Cheese = $7.99 ❓ Cheese Stuffed Flatbread (which we did not order) 🧄 Garlic dipping sauce = $.75 🍲 Ranch dipping sauce = $.75 🚐 Delivery = $5.99 😢 Tax1 = $3.85 😱 Tax2 = $.36 💰 Total = $48.66 As the delivery got later in later, the gratuity we intended to leave decreased significantly. We enjoyed the food, but we were disappointed, that our order was incomplete and the wait for delivery was excessive.

THATS MILLO GAMING a year ago

This person right here haqe or however you spell his name I forgot. Provided such terrible service and said he was the manager even tho he was not the manager. My card was charged an extra 6$ after my order was finalized and I called to follow up. He proceeded to cut me off mid sentence raising his voice. I corrected him telling him that’s not the way to talk to customers and could we have an adult conversation or will you act like a child. I started to state my issue and he cut me off again raising his voice so I cut it short and told him I’ll be there. Well here I am and he’s not the manager. My problem JUST got solved after I arrived and not like he said he already started the process of a refund (which shouldn’t even be a refund because I paid for both my pizzas upon delivery. I feel like the workers tried to scam me out of a tip when the service didn’t meet even the base requirements for it. All I wanted was to check why I got an extra charge and this guy in picture don’t kno how to talk to customers. Dominos do something before someone that isn’t as patient as me do something to one of your workers. *forgot to mention that I had to call about 5times before I spoke with 1 person (haqe) because he kept putting me on hold soon as he picked up. Also talk with the aACTUAL manager on talkin to his team member because it looked like he was brushing my problem off which is a real issue because your worker is providing horrible service.

Justin Muhlhauser 2 years ago

I’m almost speechless but it’s hard not to laugh at the same time. There’s mistakes and then there’s literally not caring at all. Box crushed, hair on box, pizza is cold, and piled up as you can see. Scooter delivery? It’s absolutely disgusting. I wish I could keep going but it’s, well…Dominos. It’s to par with its own reputation. Saddening, this will be the last time I order from this location and Dominos in general.

Allen Thompson 7 months ago

This location made my 50$ order incomplete so I wouldn't accept it and refused with the driver.so the on duty manager assured me arefund and was assured it was completed. So for a week they claiming the refund was processed. domino's store1335 2nd st ne dc.they didn't refund me until I came in-person and showed online my banking it was never done .so they asked me my info and said there mistake mind u i paid a week ago didn't accept the incorrect. by not accepting it the store manager assured me it was done but lieing and get a attitude because I proved them to be fraud and liars. The now on duty manager told me to contact corporate. Which i did corporate stated that they are private franchise all they could due is reach out to the private owner. Man I am done with them and I have 50 points damn