Domino's Pizza

Shawn Brogan 8 months ago

Too many times do I order delivery from here and the pizza arrives lukewarm and the cheese has solidified. Most times I get a "very sorry about that let me send out another order for you" or something to that effect. The last time it took an hour and a half for me to get my remake. This time I called wondering why it is that the website gives a time-frame for delivery and yet again to no surprise its late. I spoke with a cheerful girl that said she was very sorry. Said no issue I can have them remake it. Then said I was going to be charged the delivery fee again for their mistake. When I said they've never charged me for a remake she got the manager Paige. Paige was very curt with me and said it's not something she can wave, she'll get in trouble. I asked what her title was, she said general manager. I asked who her supervisor was. She said he supervises multiple stores but would not give me a name. I said so how do I speak with someone above you? She said you don't, she is the top. If she is the top who is it exactly that is going to get her in trouble? We'll see if I continue to receive poor delivery. I'm a bit worried that it will always be poor quality now, especially after I finally complain and leave a review.

Carrie Jenkins 6 months ago

Been waiting for two medium pizzas for over an hour, when I call to check status “faith” claims there so busy at 3:20 in the afternoon and my pizza would be delivered in about 30-40 minutes. So ridiculous to wait 2 hours to get two medium pizzas and them thinking that this is just normal and acceptable. Not ok and horrible customer service.

James Svinth 3 months ago

They are always overwhelmed with orders. I'm disabled. I called cuz their online ordering isn't allowing me to check in. They noticed I was there. Put my order to the top. Nice...

HotCha Cha! 7 years ago

Our pizzas were burned and had no sauce. What the heck!! You guys are not good at your job either retrain or fire some people who don't care about their job anymore. We wasted all that money for want to throw away. Either make us better pizzas or return our money.

Mrs Goose 6 months ago

Unfortunately I did not took pictures. We’re so disappointed that the Pizza we ordered not only looks awful that a newbie prepared it but taste like as if a kid prepared it. Truly disappointed since back to back orders were both disappointing.