Domino's Pizza

Justin a year ago

I tried really hard to not talk down on this place but this is the worse Domino’s in LES. Food always fresh but never cooked properly. Why are my cinnamon sticks spicy? Why do they beg for tip? Why was there a big piece of spinach on my pepperoni pizza? In other words, you get what you pay for (sometimes)

Rebecca Zhang a month ago

They marked my order as delivered, I went to the store to pick up my order and it wasn't there. They could not even find the receipt. I show my receipt 🧾 with my order trough the app. At least they apologized and prepared another one. I've never seen another restaurant being so kind in apologizing and admitting their mistake and trying to correct it. The location is not very favorable, there is always homeless and the area is a little dirty.

Ferrara Jones 5 months ago

Worst customer service ever, consistently. Tonight I called moments after placing my order because I had made an error. It had only been 60 seconds, and they said the order was already "almost ready" and hung up on me. They didn't even ask for my name or my order number. Then, more than 20 minutes later, it goes "out for delivery." It gives an ETA, then another ETA, then another, and then it says "delivered." I am walking up and down the street -- it is nowhere to be found. I try reporting it, and the only option is a 20% coupon. I finally call the store back and they say, "the driver just left the store a few minutes ago." Meanwhile they have MARKED it as "DELIVERED!" He countered with "the tracker is not accurate," but there is no excuse for claiming the order has been delivered and then preventing any further engagement with the order online.

A Zapata 4 months ago

Simply do not order from this location. They mark the orders as “delivered” to trick the Dominos systems and deprive customers from any recourse against them. When you try to call they dismiss you and tell you to not worry. A whole hour later (twice the max delivery time) the food may eventually get to you. Cold as a an ice brick and poorly made. Overall disappointing.

Puspita Acharjee 8 months ago

We ordered the large pizza deal with 10.99. The staffs were really friendly. Definitely recommend!