Domino's Pizza

Robert Maxey 7 months ago

I have not bought Dominos for I would say at least two years. Today I mentioned to a friend that I thought of pizza for dinner. He said that Dominos has a promotion where you get half off if you order online. I chose the store (I have no clue of the store number as I cannot find it on your website). It was the store 721 South 72 Street Omaha NE . I tried to order online and it just spun around and around that is was submitting, never said confirmed. We called and the associate at the counter was very nice and said that to get the special that it had to be online. She started the process on her phone (she needs to be complemented for her customer service) but the store was on my way to where I was going as to return on my way back and pick up my pizza. I went in and her and I (the polite female at the counter) got it to work finally online so I left the store, ran my errand can came back 7 to 10 minutes later. I go in and the poor associate said that it was not put into the oven yet. She said the manager went outside. I understand that I came back maybe before the pizza was done; I expected to wait a few minutes but to not have it in the oven? Then a supervisor/manager came out and said that she was busy and didn’t get it made yet. Busy? There was no one there; my order was the only one on the screen. I walk into the store and leave and they didn’t even make it? This is nonsense. Will not be going to Dominos anytime soon.

Lee Smith 9 months ago

Over the past two years, my wife and I have had repeated issues with one specific delivery driver, Tony, who seems to have difficulty locating our home, something no other driver has ever struggled with. My wife had told me several times that his calls were aggressive and unpleasant, but I’ll admit I didn’t fully believe how bad it was until I experienced it myself. Tony consistently calls from an unfamiliar area code, yells over a poor connection, hangs up, and calls back to continue shouting. My wife had even considered calling the police during one especially hostile interaction a year or so ago, which I had assumed was an overreaction until I took one of his calls recently. I was home early, took over the conversation, and immediately saw what she meant. He was loud, rude, and openly angry even though we were being polite and trying to help him find our address. I ended up walking around the block to find him, and when I did, he was dismissive and unprofessional in person as well. At this point, Tony might want to have his blood pressure checked or consider an anger management course, because something clearly isn’t right. Having worked in customer service myself, I understand how stressful the job can be and that some customers can be difficult. But there’s no excuse for treating respectful customers with hostility. I strongly urge management to address Tony’s conduct, whether through additional training, evaluation, or reassignment, before another customer has a similarly unpleasant or potentially unsafe experience.

Ray Wollberg a year ago

8/18/2024 I had a $5 gift card from years ago and finally used it to get an order of Lava Cakes. They were tasty. The staff was nice, the store was clean, but there's not much in the way of a dining lobby. We ate next door, at Firehouse. When we go out to eat, we go where we can dine in, so there's not much chance of us eating here on a regular basis. Three stars 🌟 🌟 🌟

H M 7 months ago

This is by far the worst location ever and this is coming from someone who travels states and gets dominos pizza at least once a week. Eveyone working there is just so rude and unprofessional especially a lady named Renee or Lenee. I’m surprised how she’s retaining her job inspite of being so rude. She was upset to literally do her job I.e to hand me my pizza. It was pathetic and I hope the management would invest some time in training employees like her. Extremely pathetic.

Missy N 4 years ago

Just ordered some late night food from here. Pizza perfect only downside is had to pop wings in air fryer they were kinda squishy needed probably 3-5 more mins cooking time before delivery. Crisped right up in 4 in air fryer.