Domino's Pizza

Jeremiah Buie 9 months ago

The food tasted great but when I opened the box a good portion of the pizza was folded in on itself. If they didn’t care enough to do that right what else do they not care about? Another thing, as I was picking up my food an employee on the phone was being rude to someone ordering food.

FDL 4 months ago

Somehow Domino's is becoming the only normal affordable pizza in the city. I will never understand how did we get to the point that 99% of pizzeria are charging 50-60-70 dollars for Pizza. Well, these guys don't, and pizza is pretty tasty. So highly recommended. You can have a nice pizza without being robbed blind. Enjoy!!!

Jonathan 2 months ago

Short Version: It’s clear this store intentionally marks deliveries early and then blatantly lies when you call them out about it. My experience matches other reviews. Long Version: I’ve generally had a good experience here until recently. They marked my order as delivered but it didn’t arrive. So I call because that’s the only customer support option. I wait on the phone for 15 minutes and no one picks up. So I go to the store and right when I get there I find out my order finally gets delivered. I’m frustrated at this point so I explain the issue to the supervisor, Asim, and ask for a refund for the delivery. I think that’s fair. Well Asim is first is like “well it was delivered so what’s the problem?” He’s trying to ignore the actual issue. Then further questions and explanations and all I get are made up excuses. “I can’t give refunds.” “Our phone number goes to a call center” when asked why they didn’t pick up. Later that becomes “because I’m on the phone with the driver.” It’s obvious no one’s answering phone calls. On asking why his driver is marking things arrived he’s like “we’re busy, sometimes the software does that.” Nope, not how that works. I ask what do I do if my order doesn’t arrive and he pretends he doesn’t understand the question. Then on repeat he says I should just call them. Which goes to me asking again why they aren’t answering the phone. He often tries to act like I’m the one overreacting when it’s clear he’s just trying to make excuses and is intentionally being difficult. I am reminded how garbage and lazy customer service has become. If someone just answered the phone I wouldn’t have been mad because I could’ve understood what happened. Instead I have to come down to try to figure out and resolve the order, and then had to listen to a bunch of blatant lies by people not doing their job well. Right before I left Asim claimed he wasn’t the supervisor and gave me a fake number to call in order to get my refund. Dude is a liar. Also since the pizza was delivered so late it was cold when it arrived. But I’m sure Asim wouldn’t understand. Edit: Everything makes sense when you realize they are intentionally marking deliveries early. Liars are going to keep lying.

Joann Rimmey 2 months ago

My husband is recuperating from eye surgery. He wanted Domino's plain cheese pizza reminiscent of his youth. He ordered it over the phone. I picked it up within 10 minutes. I asked him how it was. He said, "I don't think they can't screw it up". He's happy, so I'm happy. Thanks Dominos

Matthew Massier 6 months ago

Never again. Order two pizzas online, took over an hour to arrive even though we’re a few blocks away. Pizzas were BURNT on the bottom and they gave us two of the same pizzas and not one of the ones we ordered. Didn’t get what we ordered and quality was below average for a dominos, and it took forever to arrive.